A1-Law / WCFMS Newsletter May / June 2002
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Itís in Jan in San Diego at the Del Coronado.
In This Issue
A1-Law Version 4.2.5 now available.
Looking for a Computer Consultant?
One problem that seems to surface every so often are random errors in A1-Law that are not related to A1-Law but rather are related to problems in a network. In fact, the more computers there are in an office, the more likely one may have problems with their network The best solution is to have a competent and open minded computer consultant. One must realize that if it were a problem with A1-Law, then all offices would most likely have the same problem.
I have worked together with many consultants from various offices and I am compiling a list of those who I would recommend. Feel free to Email me at Appell@Appellsoftware.com if you are looking for a consultant.
A1-Law Version 4.2.5 Now Available
Version 4.2.5 is now available right here on the web to all 4.0 users. Contact us at Appell@Appellsoftware.com for the password. No one even needs to quit out of A1-Law for you to install this update. This alone is extremely convenient especially if your office has a lot of users (try keeping 50+ people out of a case management system; it's not easy). All you need to do is download the module into the A1-Law\extras folder, quit the program and go back in at your leisure and you will have access to the new features.
The support forum is still probably the most undervalued service that we have to offer because not too many use it. But, those that do have the potential to learn more about the program and how others are using it than they otherwise could. You may visit the forum anytime and read messages and learn questions that others are asking and view answers to those questions. You are free to post your replies as well to questions or start a new thread and ask your own question or questions.
Once again,, the more people that use the discussion forum, the greater the benefit to everyone. The Support Forum will now automatically send you an Email any time you check the box to send Email for any replies to the thread you post on. I automatically receive an Email for any posts on the forum.
Advantages to using
First, it's a great learning tool and everyone can learn from everyone else. You may learn a lot by just randomly reading interesting posts on the forum.
Second, it's possible that someone else may answer your questions before I even read the post. Also, others may share how they utilize A1-Law in that situation. I don't think people yet realize the true value of the support forum. For more information, see the Support Forum.
Third, you may click the Search hyperlink at the forum and search for a "key word." Since your question may have already been posted and asked by someone else on the forum, you may be able to immediately find the answer to your question rather than have to wait for an answer.
Newsletter Back Issues
Looking for some back issues? You'll find them on our web site at http://www.appellsoftware.com. They have also been included in the help file in Version 4.00 up to November 2001.
Problems with Email Support
If you send me an Email and I have not replied within 48 hours please send a cc to Appell@AppellSoftware.com. Better yet, feel free to post your question on the support forum so that others can offer their input and suggestions and everyone can learn from everyone else. You can access the discussion forum at http://www.appellsoftware.com.
Remote Access Programs / PC Anywhere
Better support can be obtained if you upgrade to PC Anywhere with DSL. Check with your consultant about firewalls and security issues. Some offices are upgrading from DSL to a T1 line which is even faster. Most important of all, there is no substitute for a good backup. Have you done your backup this week?
And now for my usual sign-off.......
Until next time, have a great month.