Star Micro Systems Discussion Forums

The scans that I did are through the Scan Tracker. So what can I do through there to attach the updated scan?

The Scan Tracker doesn't have a process button. I only see that button for the ScanFiles mail. These are docs that we scanned

Is there a way to attach a new scan to a file that already had a scan attached? I did everything through the scan tracker. Example: I scanned in many proof of services and attached them to the cases. But I didn't get to file everything on the date of the proof of service so I re-scanned new proof of...

We attached a document to a case activity note. But now we re-scanned the document and removed a page. How would we be able to take out the previously attached document and replace it with the new scan?

Is there a way to merge the next calendared event into a letter?

is there an ask command that only pulls names from the rolodex or does it have to include everyone from the parties list plus the names you want to include from the rolodex?

on the command below, you have 12,2 at the end. What is that for?
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How would we go about using it? I saw it in the system defaults under General. I clicked on document tracker but what should I use for the settings?

Can you explain what the document tracker does? It sounds like it can be very useful to our office.

I started to add info the the user tab. Whenever I click on the tab, it shows page 1 first which is blank. I have to use the dropdown at the bottom to go to the second page which has the info I entered. Is there a way to delete the other page? I don't really like clicking on the tab and seeing a bla...