Star Micro Systems Discussion Forums

Dear Michael, PI would like their settlement letters (among others) to pull in the names of all the Lein Claimants (which we have as "LC" in the system) in the Case Card's Parties list. How would I setup the getparty command properly in order to do this? Also - Could I do it so they are automaticall...

Thanks Michael for the update. 1. They would like Two Separate Case Activity Categories since "Trust" money is treated differently in our cases. Sometimes the insurance company will provide us a pool of money to put into "Trust" to pay for various issues the client may have. How would I go about cop...

1. PI is currently using that Case Activity as "Case Costs". They want me to make a near-duplicate setup of "Case Costs" for a New Case Activity called "Trust". Is it possible to copy the settings for "Trust"? Not yet. Would you please give examples of how to use it with: A. User Defined Field 2 - ...

Dear Michael, I please need your help. I have questions regarding the current Case Costs setup we have. A. Is it possible to Copy a Current Custom Case Activity setup? If so how would we do this? Our PI department is interested in using the format we use for Case Costs into a new category called "Tr...

Dear Michael, Thank you for that information and your telephone support! The same thing happened to me on a 2nd system and used the above update to get them to work properly. However the 1st system could no longer find A1 - the dreaded "Cannot locate the Microsoft Visual FoxPro library" error messag...

Dear Michael, How do you Force Re-installation of the latest A1-Outlook Forms? One Windows 2000 System running Outlook 2002 SP3 didn't detect the new Outlook Forms* and now when you try to through the Case Card Parties list Open a New Outlook Email gives the following error: Program Error OLE Error ...

<1. To have our current cases (WC, SS, PI) default ALL to #1 (main case activity): W-1,P-1,S-1>

Testing...

Once the change is made found that it defaults correctly... However it's a change that requires the initial information pulled from the Database... so current users on the network have to Log out/Log back in for it to work... so FYI :)

Thanks for the information Mike. To confirm: 1. To have our current cases (WC, SS, PI) default ALL to #1 (main case activity): W-1,P-1,S-1 2. Even if we have this set staff can change the Case Activity category they want to post into manually. Sincerely, Michael Lerner - Lerner, Moore, Silva, Cunnin...

Dear Michael,

If you wanted All A1-Outlook emails to default to Post to Main Case activity (1) for "Category to Post to"

Would the correct code be: *-1 (asterisk dash one)?

Thanks!

Sincerely, Michael Lerner - Lerner, Moore, Silva, Cunningham & Rubel

If you leave it blank when you use A1 with Outlook:

The A1/Outlook window has a dropdown for choosing the Case Activity - However it starts blank.

If you don't choose something it gives a message - Something like "Case Activity not found... Message did not post".