More Case activity Security Needed
More Case activity Security Needed
Mike:
How do I give people access to edit Case activity description & at the same time restrict them from changing the date/time particular work was done.
In many ways we use document tracker and other reports to monitor work productivity of employees. Certain employees need access to change the name of a document on normal case activities/ read only or private case activity.....However they should not have the ability to change the date and time of an activity.
Is there any way to restrict the editing of date/time in A1-law.
Please advise, thank you.
How do I give people access to edit Case activity description & at the same time restrict them from changing the date/time particular work was done.
In many ways we use document tracker and other reports to monitor work productivity of employees. Certain employees need access to change the name of a document on normal case activities/ read only or private case activity.....However they should not have the ability to change the date and time of an activity.
Is there any way to restrict the editing of date/time in A1-law.
Please advise, thank you.
Re: More Case activity Security Needed
Oh yes one more thing they also need to have the ability to delete their work....
Basically I want security options that allow the following
-Add/Edit Event
-Delete the event
-Can't change date/time
THANKS AGAIN
Basically I want security options that allow the following
-Add/Edit Event
-Delete the event
-Can't change date/time
THANKS AGAIN
Re: More Case activity Security Needed
Let me see what I can work up in the next update.
Thanks,
Mike
Thanks,
Mike
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Re: More Case activity Security Needed
Is there a way where no one other than administrator can make changes to the case activity for the Calendar and e-mails?
Re: More Case activity Security Needed
Do you mean the Calendar and Email are specific categories in Case Activity? If so, go to System Defaults, Case Activity and set those catetories to Read Only.
Mike
Mike
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- Posts: 107
- Joined: Thu Oct 23, 2008 1:31 pm
Re: More Case activity Security Needed
For everyone in the office, I have set the case activites security to the following:
-Nothing checked mark
-Add/edit/del rights: Add & edit only their events
-Access level: 5
So far 2 people have had issues with editing or deleting their notes. Did I do the settings correctly? One of them was trying to delete the calendar post. Can they still delete or edit the calendar post as long as they calendared something?
-Nothing checked mark
-Add/edit/del rights: Add & edit only their events
-Access level: 5
So far 2 people have had issues with editing or deleting their notes. Did I do the settings correctly? One of them was trying to delete the calendar post. Can they still delete or edit the calendar post as long as they calendared something?
Re: More Case activity Security Needed
In Configure Group Defaults there is a separate setting for case activity and calendar security.
Mike
Mike
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- Posts: 107
- Joined: Thu Oct 23, 2008 1:31 pm
Re: More Case activity Security Needed
well the person who is deleting a calendar post has full rights for the calendar and they can add or edit their events. but was not able to delete the calendar post.
Re: More Case activity Security Needed
If they have full rights then they should definitely be able to delete the post. If they can't then I would have to sign on and see it.
Mike
Mike