New computer set up

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SCOLETTI
Posts: 116
Joined: Thu May 25, 2006 12:07 pm

New computer set up

#1

Post by SCOLETTI » Tue Nov 03, 2009 9:33 am

Hi, Mike -

We just set up a new computer station. The only thing I can't figure out is when you go to pull up a case, you get the OPEN A1 law window. Under files of type, it indicates OCX. When you click on cancel, you get the error: OLE Error code Ox80040154: Class not registered. OLE object is being ignored. Record number 259. I tried registering controls, but it did not fix it. Any suggestions? I'm sure it is a routine thing.

Sherry Coletti

Anonymous User

Re: New computer set up

#2

Post by Anonymous User » Tue Nov 03, 2009 9:45 am

Try to register the control manually. Do you have Vista and if so then have you enabled Admin rights? Click Start, Run and type: regsvr32 c:\lawlocal\controls\richtx32.ocx

It should say Success. Try that and post back if that does not work.

Mike

SCOLETTI
Posts: 116
Joined: Thu May 25, 2006 12:07 pm

Re: New computer set up

#3

Post by SCOLETTI » Tue Nov 03, 2009 10:41 am

I don't have Vista. It's Windows XP

Anonymous User

Re: New computer set up

#4

Post by Anonymous User » Tue Nov 03, 2009 11:02 am

Did it work? If not then please feel free to Email me a showmypc password for remote access or continue to describe the problem.

Mike

SCOLETTI
Posts: 116
Joined: Thu May 25, 2006 12:07 pm

Re: New computer set up

#5

Post by SCOLETTI » Tue Nov 03, 2009 2:10 pm

I sent you email with showmypc password. Not sure what else you need to log in.

Anonymous User

Re: New computer set up

#6

Post by Anonymous User » Tue Nov 03, 2009 9:40 pm

I did not receive it. Please feel free to send it Wed morning and I should be in the office and I can then sign in. Send it to appell@appellsoftware.com

Thanks,
Mike

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