Form Letters + Problems + Question

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Michael Lerner

Form Letters + Problems + Question

#1

Post by Michael Lerner » Fri Feb 08, 2002 4:40 pm

Dear Michael,

Is there any way to turn off the dialing ability (home, business, pager, etc.) of the Parties Details list? I don't want anyone accidently calling an individual via a stray click.

For version 4.0.3 I'm having an error with A1 Law Help. I go to A1 Law Help - Search Tab, it starts the Setup Wizard for Searching. I select minimum, it shows the icon writing in a book, and then gives the error message: "Unable to Display the Find tab. (177)". It then displays the Search list properly. However if I click on the Index or Contents tab and then click on the Search Tab, it starts me with the Setup Wizard for Searching again. The process then repeats itself. Suggestions?

When looking at a form letter (printing,editing,etc.), If I click and hold the sidebar to scroll up or down, when I release the sidebar it has a tendancy to "leap back" most or all of the way to its original position.

*Some mice have a middle rolling (scrolling) button. I was happy to see that the rolling button will work to move the form letter sidebar up and down. Very Useful!*

Kudos on the new Help Manual. I'm trying to go through about 50-100 pages each day hands-on with the Manual. It has been fairly easy to understand and I like the tips and suggestions scattered throughout.

Sincerely,
Michael Lerner
Lerner, Moore, Mammano, Strasser, and Silva
www.injuryatwork.com
(909) 889-1131

Michael Appell

Re: Form Letters + Problems + Question

#2

Post by Michael Appell » Fri Feb 08, 2002 5:02 pm

>

Unfortunately, this is more of a "windows" error than an A1-Law error. You would probably get this error with ANY help file in your system. Frankly, I'm not sure why you feel you need windows to create an index considering that the Help file is already pretty well organized. Start by trying to create an index for another windows program to be sure you have the same problem. Also, I'm not sure you would have this problem on every machine. if not, you might be able to create the index on aonther machine and then all the machines will be able to access the windows built help index. Also, ask your computer consultant about this. Finally, if you cannot solve the problem let me know and I'll make a post on the internet newsgroups for more information on this.

>

I'm aware of this and you are right that the "middle click dial" is a great workaround for this in that it scrolls the form letter (you should have seen how A1-Law version 3 behaved). Anyways, this problem is related to the operating system as well as A1-Law. For example, I don't think it's a problem on Windows 2000 machines - in any event, it appears to be minor but should be corrected soon.

>

All 871 pages......:-) So you'll become an expert soon. Most important of all, click Help, What's New In Version 4.00 for all the new features from the previous version. Latest minor updates will include color in the calendar along with a few other features - I'll be putting that on the web soon for downloading.

See you soon,
Mike

Michael Lerner

Re: Form Letters + Problems + Question

#3

Post by Michael Lerner » Sat Feb 09, 2002 6:22 pm

>

--Unfortunately, this is more of a "windows" error than an A1-Law error. You would probably get this error with ANY help file in your system. Frankly, I'm not sure why you feel you need windows to create an index considering that the Help file is already pretty well organized. Start by trying to create an index for another windows program to be sure you have the same problem. Also, I'm not sure you would have this problem on every machine. if not, you might be able to create the index on aonther machine and then all the machines will be able to access the windows built help index. Also, ask your computer consultant about this. Finally, if you cannot solve the problem let me know and I'll make a post on the internet newsgroups for more information on this.--

The Program is on a Windows 2000 SVR. The Search Tab worked under version 3.7. With the 4.0.1 Update, It would ask you to choose what type of Search Results (Minimize, Maximize, or Custom), and then the search tab would be completely blank. I restored the help file from 3.7 and it seemed to fix the issue (there was 1 kb difference between the 2 help file versions). The 4.0.3 Update now you have the selection + Tab error message + Having to re-choose each time.

I'm wondering if I should re-restore the Help Folder that came with version 3.7. Is the help file the same as 4.0.3? (I think I remember that the online help file was finished early with the pdf format completed later)

Thanks again Michael!

Sincerely,
Michael Lerner
Lerner, Moore, Mammano, Strasser, and Silva
www.injuryatwork.com
(909) 889-1131

Michael Appell

Re: Form Letters + Problems + Question

#4

Post by Michael Appell » Sat Feb 09, 2002 6:59 pm

>

You can find the help file on the Version 4.00 CD I sent you. The files are in the update\help folder.

Mike

Michael Lerner

Re: Form Letters + Problems + Question

#5

Post by Michael Lerner » Sun Feb 10, 2002 12:45 pm

Dear Michael,
I went ahead and copied over the following files from the CD into the Help folder on the Server:
A1-Law.cnt, A1-Law.GID, A1-Law.pdf, DOCLSR1.PRN, and DOCLSR2.PRN.
I then ran A1-Law - Help - Contents - Search Tab - Asked to choose between what Search database to create (Minimize) - And it worked properly :). I tested it from several accounts and it still worked.

I have a theory of what happened. I have found that when you are doing installations and various changes on Windows 2000 Systems (both Server and Professional), some programs or functions will not install/change properly unless you have Administrator rights. The recent issue occurred with the Search Tab being used for the 1st time from a "User" Account on the Server. The System may think that making such a change required Administrative rights on the Server. The account used to copy over the files and recheck was an Administrative account. Since it was an administrative account setting up the "Search Tab" Properties as it was selected the 1st time, the System allowed it to create the database and work from there.

Thanks Michael!

Sincerely,
Michael Lerner
Lerner, Moore, Mammano, Strasser, and Silva
www.injuryatwork.com
(909) 889-1131

Michael Appell

Re: Form Letters + Problems + Question

#6

Post by Michael Appell » Sun Feb 10, 2002 12:59 pm

That would make sense. One comment though - you said:

- > I went ahead and copied over the following files from the CD into the Help folder on the Server: A1-Law.cnt, A1-Law.GID, A1-Law.pdf, DOCLSR1.PRN, and DOCLSR2.PRN.

There is no gid extension. I think you mean a1-law.cnt and a1-law.hlp

Mike

Michael Lerner

Re: Form Letters + Problems + Question

#7

Post by Michael Lerner » Sun Feb 10, 2002 4:31 pm

>
At least on the installation to the Windows 2000 Server, there are 2 hidden files: a1-law.GID and MSCREATE.DIR.
It also shows up as a 67.9kb hidden file in the A1 Law 4.0 CD Under Update\Help. (May only do so Under Windows 2000 - but not sure)

Sincerely,
Michael Lerner
Lerner, Moore, Mammano, Strasser, and Silva
www.injuryatwork.com
(909) 889-1131

Michael Appell

Re: Form Letters + Problems + Question

#8

Post by Michael Appell » Sun Feb 10, 2002 6:23 pm

>

It has to be something that Windows 2000 creates when you build the index.

Mike

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