client card

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admirablebobaal
Posts: 31
Joined: Tue Nov 16, 2010 9:02 am

client card

#1

Post by admirablebobaal » Mon Aug 08, 2011 11:18 am

Michael:

Today my secretary tells me when we open a new case we no longer automatically show the date opened in case information.

Also, we cannot assign neither staff or attorney to the case.

I went into tools, and system, but I could not enable these functions.

Suggestions?

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Admin1
Site Admin
Posts: 222
Joined: Tue Jun 06, 2017 12:03 pm

Re: client card

#2

Post by Admin1 » Mon Aug 08, 2011 2:55 pm

A1-Law assigns the date opened automatically if you have not assigned it. Also, it uses the date entered as the date opened unless you manually change it to something else. What do you mean when you write that you cannot assign a staff or attorney to the case?

Mike

admirablebobaal
Posts: 31
Joined: Tue Nov 16, 2010 9:02 am

Re: client card

#3

Post by admirablebobaal » Mon Aug 08, 2011 4:50 pm

Mike:

What do you mean when you write that you cannot assign a staff or attorney to the case?

Niether of these funcitions work:

> A1-Law assigns the date opened automatically if you have not assigned it. Also, it uses the date
> entered as the date opened.

From the main Client Card I click on Staff Information. At the card, "Edit Staff Information" the functions are disabled.

Thank you.

Bob Owens

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Admin1
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Re: client card

#4

Post by Admin1 » Mon Aug 08, 2011 4:59 pm

Please Email me remote access information so that I can sign on and look.

Mike

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